Smell Gas? Act Fast!
In its pure state, natural gas is odourless. For your safety, we add an odourant called mercaptan, to give it a distinctive rotten egg or sulphur like smell.

If you suspect a natural gas leak: 

    1. Act quickly and remain calm

    2. Go outside or leave the area immediately

    3. Call our 24-hour Emergency Number: +966-508123232

    4. Never assume someone else has called to report a natural gas leak

Follow these safety precautions:  

1. Dont use phones or any electronics near the leak
2. Dont turn electrical equipments
3. Dont smoke or use lights or matches
4. Dont start any vehicles or motors If leaking natural gas is burning, Call our 24-hour Emergency Number: +966-508123232 and call fire department
5. Dont attempt to put the fire out yourself.

Most often natural gas leaks are detected by smell. However, a hissing sound, damaged connection or dead or dying vegetation in the area around your natural gas pipeline.

Emergency Preparedness
Natural gas safety is important to everyone. Please read these tips and then print and post the PDF version of these safety reminders prominently in your home.

Be prepared in an emergency
    1. If you smell gas or suspect a leak, leave the area and call us at +966-508123232 This service is available 24 hours a day, seven days a week.
    2. Never try to put out a gas fire yourself – call fire department. Never use water on burning gas.
    3. Make sure everyone in your organization knows the smell of natural gas.
    4. Post emergency phone numbers – doctor, police, fire and utilities by every telephone in your organization.

Call Before You Dig
Protect Yourself and Others
Damage to a natural gas line can result in a gas leak, fire or explosion or could cut off utility service to an entire 2nd industrial City. Anyone who causes damage will need to pay for repairs. They may also need to deal with an expensive lawsuit if anyone is hurt or nearby property is damaged.

Always Call Before You Dig 
Contact them at least one week in advance. Call +966-508123232.
Responsible engineer will visit the site to mark the location of underground natural gas pipes & Fiber Optic Network. A diagram of where underground utilities are provided. 

Dig Safely 
Even with locates its important that you follow safe digging practices. Complete your
project safely by reading our guides:
A Guide for Excavators - Excavation Safety and Damage Prevention Around Natural Gas Pipelines