EGC is the first in KSA-Eastern Province as a natural
gas service provider since 2005. The standards / specifications and systems
to handle NG were put in place with continues improvements by national
In 2019, EGC reached around 600,000 total direct safe
man hours and more than 1,000,000 total safe man hours (direct and
The customer is charged against the actual consumed
quantity of NG and billing is done in a monthly basis based on customers
actual meter readings, No Additional Operation & Maintenance fees. The
daily bills, settlements and reconciliation are also avoided as the customer
is billed once a month.
Support / Satisfaction For 24/7
Round-the-clock customer support is assured in 24 hrs
backed by control room (SCADA), which is manned by competent engineers and trained
technicians. Thus complaints, (if any) are promptly attended.
Natural Gas is supplied directly via pipeline network
instead of tankers.
The company provides electronic services where new
and/or existing customer(s) can request for gas supply via online for company
to review/assess and provide gas connection within two months from signing
the sales agreement with customer(s).
Compliance with high Standards/Specifications
The company is complying with the Government
regulations, Saudi Aramco & International Standards/Specifications &